Privacy Policy

At NamieGems, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or purchasing our products.

Information We Collect

We may collect the following information when you place an order, create an account, or contact us:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history and customer inquiries

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate about your purchases or inquiries
  • Provide customer support
  • Improve our products, services, and website
  • Send promotional emails or newsletters (you may unsubscribe at any time)
  • Comply with legal obligations when required

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We only share your information with trusted third parties when necessary, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website and technology service providers
  • Government or legal authorities when required by law

All third parties are required to protect your personal information.

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to maintain the highest level of security, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Delete your personal information (where permitted by law)
  • Unsubscribe from marketing communications at any time

To make a request, please contact us using the information below.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

NamieGems
Calgary, Alberta, Canada
📧 namiegems.ca@gmail.com
🌐 www.namiegems.com