Shipping Policy
At NamieGems, we are committed to providing a safe, reliable, and hassle-free shipping experience. Every order is carefully packaged, fully insured, includes a tracking number, and requires a signature upon delivery to help ensure your purchase arrives securely.
Shipping Within Canada
We offer FREE Standard Shipping on all orders over CAD $99 shipped anywhere in Canada.
| Service | Shipping Method | Cost | Estimated Delivery |
|---|---|---|---|
| Canada Post | Standard Ground | Free (Orders over CAD $99) | 3–5 Business Days* |
| FedEx | Priority Air | Calculated at Checkout | Next Business Day* |
Canadian customers enjoy straightforward pricing with no duties, brokerage fees, or currency exchange charges on domestic shipments.
Shipping to the United States
We offer discounted Priority Air Shipping throughout the continental United States.
| Service | Shipping Method | Cost | Estimated Delivery |
| Priority | Air Shipping | CAD $59 | 1–3 Business Days* |
Please note that import taxes, duties, or customs fees (if applicable) are determined by U.S. Customs and are the responsibility of the recipient.
International Shipping
We ship to many countries worldwide, including Australia, New Zealand, the United Kingdom, Ireland, Italy, Spain, Mexico, Hong Kong, and many others.
| Service | Shipping Method | Cost | Estimated Delivery |
| Priority | Air Shipping | CAD $89 | 3–10 Business Days* |
If your country is not listed during checkout, please contact us and we will be happy to confirm shipping availability.
Order Processing
- Orders are processed as quickly as possible after payment is confirmed.
- Shipping times begin once your order has been dispatched.
- Delivery estimates may vary depending on product availability, destination, weather conditions, and carrier delays.
*Estimated delivery times are not guaranteed.
Tracking & Delivery
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
All shipments are:
- Fully insured during transit.
- Shipped with signature confirmation.
- Carefully packaged to ensure safe delivery.
International Duties & Customs
International shipments may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country.
Please note:
- Customs clearance may take up to 10 business days depending on your country’s customs authority.
- Any import duties, taxes, VAT, or customs fees are the responsibility of the recipient.
- NamieGems is not responsible for delays caused by customs clearance procedures.
For more information regarding import regulations, please contact your local customs office.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on local laws or carrier regulations. If we are unable to ship to your location, we will notify you promptly and issue a full refund if necessary.
Questions?
If you have any questions about shipping, delivery times, or your order status, please contact us:
Email: NamieGems.ca@gmail.com